Terms and Conditions

Green Rhino Carpet Cleaning SMS Messaging Terms and Conditions

By opting into Green Rhino Carpet Cleaning's SMS text messaging services, you agree to these Terms and Conditions. Please read them carefully.

**1. Consent to Receive Text Messages**

By opting in, you consent to receive automated text messages from Green Rhino Carpet Cleaning, including promotional offers, updates, appointment reminders, and service notifications. Messages may be sent via SMS and MMS to the phone number you provide.

**2. Frequency of Messages**

The number of text messages you receive will vary based on your interactions with us. You may receive texts related to specific promotions, service reminders, or updates. On average, you can expect no more than 5 messages per month.

**3. Opting Out**

To stop receiving text messages, you may opt-out at any time. Reply "STOP" to any text message received from us, and you will be removed from the SMS list. After opting out, you may receive one additional message confirming your opt-out status.

**4. Cost**

Green Rhino Carpet Cleaning does not charge for SMS messages; however, message and data rates may apply depending on your wireless plan with your carrier. Please check with your wireless provider for more information on any fees.

**5. Supported Carriers**

Text message delivery is subject to carrier availability, and Green Rhino Carpet Cleaning is not responsible for any delays or undelivered messages. Our SMS services are supported by most major carriers, but availability may vary.

**6. Privacy**

Your privacy is important to us. Any information you provide in the course of receiving SMS messages will be governed by our Privacy Policy. We will not share or sell your information to third parties.

**7. Liability**

Green Rhino Carpet Cleaning is not liable for any loss or damage arising from your use of or reliance on text messages. By opting in, you agree to release and hold harmless Green Rhino Carpet Cleaning, its affiliates, and respective officers from all claims and damages arising from your use of this service.

8. Contact Information

For assistance, you can contact us at:

- **Phone:** (805) 369-2468

- **Email:** greenrhinoservices@gmail.com

- **Address:**433 Kenton Ct Paso Robles ca, 93446

**9. Changes to Terms and Conditions**

Green Rhino Carpet Cleaning reserves the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting to our website or upon sending you a notification.

By opting in, you acknowledge and agree to these Terms and Conditions. Thank you for choosing Green Rhino Carpet Cleaning for your cleaning needs!

**Green Rhino Carpet Cleaning Privacy Policy**

**Effective Date:**01-11-2024

Green Rhino Carpet Cleaning ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our website, services, or by communicating with us, you agree to the terms outlined in this policy.

**1. Information We Collect**

We collect various types of information in order to provide you with our services, improve our offerings, and enhance your customer experience. This may include:

- **Personal Information:** This includes your name, address, email, phone number, and payment information when you book a service or communicate with us.

- **Service Information:** Details related to the cleaning services provided, such as the type of service requested, location of service, and appointment dates and times.

- **Automatically Collected Information:** We collect data about your use of our website, including your IP address, browser type, and usage patterns through cookies and similar tracking technologies.

**2. How We Use Your Information**

The information we collect is used to:

- Provide, personalize, and improve our services

- Schedule and confirm your appointments

- Communicate with you regarding appointments, promotions, and updates

- Process payments for services rendered

- Conduct analytics to understand usage trends and improve our offerings

- Ensure compliance with applicable laws and regulations

**3. Sharing Your Information**

We do not sell your information to third parties. We may share your information in the following ways:

- **With Service Providers:** We may share information with trusted third parties who assist us in operating our business, such as payment processors, scheduling platforms, or marketing partners, all of whom agree to protect your information.

- **Legal Compliance:** We may disclose your information if required by law, regulation, or legal process to protect the rights, property, or safety of Green Rhino Carpet Cleaning, our customers, or others.

- **Business Transfers:** If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

**4. Your Rights and Choices**

Depending on your location, you may have certain rights regarding your information, including:

- **Access:** You may request access to the personal information we hold about you.

- **Correction:** You can request that we correct or update your personal information.

- **Deletion:** You may request that we delete your personal information, subject to legal limitations.

- **Opt-Out:** You can opt-out of promotional messages by following the instructions provided in those messages or by contacting us directly.

**5. Data Security**

We implement reasonable measures to protect the security of your personal information. However, no security measure is foolproof, and we cannot guarantee absolute security of your data. If you have security concerns, please contact us immediately.

**6. Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and this Privacy Policy does not apply to those third-party websites.

**7. Children’s Privacy**

Our services are not directed to individuals under 13. We do not knowingly collect or solicit personal information from children under 13. If you are a parent or guardian and believe we may have collected information about your child, please contact us.

**8. Changes to This Privacy Policy**

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other communication channels.

**9. Contact Us**

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

- **Phone:** (805) 369-2468

- **Email:** greenrhinoservices@gmail.com

- **Address:**433 Kenton Ct Paso Robles ca, 93446

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California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, or opt-out of the sale of your personal information.